Jul 31, 2022
In Welcome to the Forum
Some time ago, a friend complained to Enterprise Service Jun, saying that their company had a new SaaS system. This SaaS system integrates various functions such as attendance, OA, CRM, and financial reimbursement. "As soon as the company uses this system, check-in and attendance have become stricter. Work discussions have also been separated from WeChat and moved to SaaS. It is impossible to pretend to be invisible. Also, the reimbursement process in the phone number list past has changed. The reimbursement process is now gone.” Friends are full of complaints about this SaaS system, which also reminds Qifujun of the similar situation when his company launched a new SaaS system. China's ToB industry has been shouting the rise of SaaS. But after so many years of shouting, SaaS has not really risen. Enterprise Service Jun is thinking that this has something to do with the resistance of many employees to SaaS. After all, what a SaaS system deals with is what employees do. If the system does not capture the hearts of employees, it will certainly be difficult to generalize. To this end, the author sorted out the "seven deadly sins" of China's SaaS system through research on a large number of corporate employees and SaaS users, hoping to find out the reasons why Chinese people don't like to use SaaS through the analysis of these "crimes".